E Safety
Related guidance
- Safe Use of the Internet, Social Media and Photographs
- Sexting: Advice for Parents, NSPCC
- Child Safety Online - A Practical Guide for Parents and Carers whose Children are using Social Media
- NSPCC Report Remove Tool The tool enables young people under the age of 18 to report a nude image or video of themselves which has appeared online. The Internet Watch Foundation will review these reports and work to remove any content which breaks the law.
- UK Council for Internet Safety (UKCIS) Digital Passport – a communication tool to support children and young people with care experience to talk with their carers about their online lives.
- Childnet Parents and Carers Toolkit - Resources that offer practical tips and advice on different aspects of keeping children safe online.
'Internet Abuse' relates to four main areas of abuse to children:
- Sharing and production of abusive images of children (although these are not confined to the internet);
- A child or young person being groomed online for the purpose of Sexual Abuse;
- Exposure to pornographic or other offensive material via the internet; and
- The use of the internet, and in particular social media, to engage children in extremist ideologies or to promote gang related violence.
The term digital (data carrying signals carrying electronic or optical pulses) and interactive (a message relates to other previous message/s and the relationship between them) technology covers a range of electronic devices. These are constantly being upgraded and their use has become more widespread as the internet can be accessed easily on mobile phones, laptops, computers, tablets, and games consoles.
Social networking sites may be used by perpetrators as an easy way to access children and young people and groom them for sexual abuse. In addition radical and extremist groups may use social networking to attract children and young people into rigid and narrow ideologies that are intolerant of diversity: this is similar to the grooming process and exploits the same vulnerabilities.
Internet abuse may also include cyber-bullying. This is when a child is tormented, threatened, harassed, humiliated, embarrassed or otherwise targeted by another child using the internet and/or mobile devices. In the case of online bullying it is possible for one victim to be bullied by many perpetrators. In any case of severe bullying it may be appropriate to consider the behaviour as child abuse by another young person.
E-Safety is the generic term that refers to raising awareness about how children, young people and adults can protect themselves when using digital technology and in the online environment, and examples of interventions that can reduce the level of risk for children and young people.
Sexting is a term used when a person shares sexual, naked or semi-naked images or videos of themselves or others, or sends sexually explicit messages. They can be sent using mobiles, tablets, smartphones, laptops - any device that allows you to share media and messages.
Sexting can be seen as harmless, but creating or sharing explicit images of a child is illegal, even if the person doing it is a child. A young person is breaking the law if they:
- Take an explicit photo or video of themselves or a friend;
- Share an explicit image or video of a child, even if it’s shared between children of the same age;
- Possess, download or store an explicit image or video of a child, even if the child gave their permission for it to be created.
However, if a young person is found creating or sharing images, the police can choose to record that a crime has been committed but that taking formal action is not in the public interest.
Often concerns can come to light through the accidental discovery of images on a computer or other device and can seem to emerge 'out of the blue' from an otherwise trusted and non-suspicious individual. This in itself can make accepting the fact of the abuse difficult for those who know and may have trusted that individual.
The initial indicators of abuse in children are likely to be changes in behaviour and mood. Clearly such changes can also be attributed to many innocent events in a child's life and cannot be regarded as diagnostic. However changes to a child's circle of friends or a noticeable change in attitude towards the use of computer or phone could have their origin in abusive behaviour. Similarly a change in their friends or not wanting to be alone with a particular person may be a sign that something is upsetting them.
Children often show us rather than tell us that something is upsetting them. There may be many reasons for changes in their behaviour, but if we notice a combination of worrying signs it may be time to seek help or advice.
Children can access the internet in many different ways, using a variety of devices including mobile phones, games consoles, laptops, tablets and desk top computers. The internet is an integral part of our lives and children need to learn how to use it safely.
For young people who are have Staying Close arrangements, there might not be any internet connection available within their accommodation, but as part of their plan time will be allocated for them to return to the Home for computer access to allow young people to job search, complete education / training etc. this time will be structured and reviewed as part of the young person Staying Close Plan.
All young people at the Home or Staying Close Arrangement will be assessed as to their maturity and vulnerability and given access through parental controls to the Internet at an appropriate level. This should be recorded during the young person’s Placement Plan Review Meeting and subsequent review meetings as and when appropriate.
All computers with Internet access should be installed in communal areas within the Home. Obviously for Staying Close arrangements computers with internet access are within the young person independent accommodation, good practice will be undertaken to minimise risks where possible. Monitoring of any concerns will be undertaken as part of the Staying Close Reviews.
Staff should be aware of the risks to young people through the use of chat rooms / social networking and instant messaging facilities of the Internet; being aware that these can be accessed through some gaming equipment. Staff should monitor the behaviour of young people when they access the internet and intervene if they believe a young person may be at risk. Where young people are using their personal phones to access social media it will be more difficult for staff to monitor their interactions, however staff should make every effort to talk openly with young people about their online presence, reminding them of safe internet protocol and appropriate usage.
Staff must not allow young people to use the official office computer. Young people should never be allowed unsupervised access to personal data stored on the office computer.
Staff to complete training on how to keep young people safe online within 6 months of beginning employment. These are to be sourced by local authorities or via Online safety training
Staff at the Home should establish from the placing authority if there are any concerns regarding a young person having access to a mobile / smart phone. This will be recorded on the young person’s file.
Young people may have mobile devices if they can be afforded and they are capable of using them without posing risks to themselves or others.
Staff will ask all young people to sign a contract outlining the acceptable use of mobile phones.
Staff will make best endeavours to establish whether parental control settings are switched on if required, in addition to checking Bluetooth access.
Staff will encourage all young people to tell them about anything they have seen or heard that has made them feel uncomfortable or scared.
Managers should report incidents causing concern to the mobile network operator and in instances of sexual contact to the Child Exploitation and Online Protection Centre (CEOP) using their report abuse button. Any instances of this nature must also be communicated to the young person’s parents / social worker, LADO and Ofsted immediately.
Mobile phones may be confiscated from a young person to protect the young person or any other person from harm or injury.
It is a criminal offence to use a mobile phone to menace, harass or offend another person and almost all calls, text messages and emails can be traced.
Mobile phones are not to be used in any situation that might cause embarrassment or discomfort to other young people, staff or visitors.
Young people must not:
- Make inappropriate calls, send inappropriate text messages or access pornographic or other inappropriate sites on the internet;
- Take photographs, videos or sound recordings without permission;
- Use mobile phones to bully and threaten other young people or staff, this is unacceptable and will not be tolerated;
- ‘Gang-up’ on other young people and use their mobile phone to take videos and pictures of acts to denigrate or humiliate that young person(s) or send pictures to other young people or upload it to a web site for public viewing. This also includes using mobile phones to photograph or film any young person or staff without their consent
- Use vulgar, derogatory, racist, sexist or obscene language while using a mobile phone;
- Use their mobile phones when in school / completing education provision.
A mobile phone brought into the house by a young person prior to the establishment of appropriateness to care plan and a risk assessment in place will be checked by staff and returned when all required criteria are met.
A decision to confiscate a mobile phone for ‘safe guarding’ concerns should normally be taken in consultation with the young person’s parents/social worker. However, in exceptional circumstances, e.g. there is an immediate risk of injury, damage to property or of an offence being committed; a mobile phone may be confiscated without consulting a parent/social worker.
If a mobile device is confiscated the young person’s parents/social worker must be notified within 24 hours.
If a mobile device is confiscated it is based on the level of risk and must be recorded as such within the young person’s risk assessment.
At Homes2inspire we are aware that social networking is hugely popular with children and young people. Many children/ young people are sophisticated in the way they use social media apps and websites, tailoring their communication for different audiences, and accessing them from a range of devices including smartphones, tablets, and games consoles.
However, social media, like all forms of public communication, comes with some risks. Not all of these risks turn into actual problems; and if children never face any risks, they never learn how to deal with them.
We support children and young people to use the internet safety and engage with parents/ carers/ social workers to make joint-decisions on how and when a child / young person can access the internet.
It is acknowledged that it can be difficult to know how to start talking to a child / young person about what they’re doing online or who they might be speaking to. This is particularly challenging for children placed in our care, who may not wish to engage with staff/adults or not yet built a trusting relationship.
But, we encourage staff to talk regularly, like they would about their day at school, or any other aspects of their life, will help the child / young person to build a relationship and mean that when they do have any worries, they’re more likely to come and speak to someone.
We encourage engagement and manage risk in various ways, including:
- Reassuring them that adults are interested in their life, offline and online. Recognise that they'll be using the internet to research homework as well talking to their friends;
- Asking children/ young people to show you what they enjoy doing online or apps they’re using so we can understand and support them;
- Being positive but also open about anything we are worried about that the child may be viewing on-line. Stating "I think this site's really good" or "I'm a little worried about things I've seen here.";
- Asking children/ young people if they're worried about anything, and let them know they can come to any staff member/ adult at the home;
- Asking children / young people about their friends online and how they know they are who they say they are;
- Listening for the reasons why a child / young person wants to use apps or site’s that we don't think are suitable, so staff can talk about these with the child/ young person;
- Asking children / young people what they think's okay for children of different ages so they feel involved in the decision making;
- Completing key-work sessions on On-Line Safety, using resources from credible sources such as www.thinkuknow.co.uk; www.nspcc.org.uk; www.internetmatters.org;
- Raising concerns with social workers, parents/ carers and any other relevant professionals when we are worried about a child / young person’s safety on-line.
Maintaining good records of decision’s made regarding a child’s access to the internet within their case records
As previously stated this policy should be read in conjunction with the relevant Prospects policies. The Home endeavours to safeguard and protect all young people including Staying Close arrangements and staff within their care. To minimise the risk of inappropriate use of mobile phones staff are not permitted to use them during the course of their shift unless authorised to do so by the Registered Home / Deputy Manager.
If a staff member needs to use their personal mobile due to an emergency or contingency situation they must report this as soon as reasonably practical to the Registered Home / Deputy / On-Call Manager. Secure lockable cabinets will be made available for staff to store their mobile phones during their shift.
Staff will be issued ‘Home mobile phones’ and ‘tablets’ purchased by the Home to enable them to carry out their duties. One of the tablets will be protected via Prospects systems to be used outside of the home. The purpose of the tablets is to connect to ‘Charms’, the electronic case management system, so that staff can update records and communicate with the home.
No information should be stored directly onto the tablets.
Young people may need to contact staff via mobile phone for a variety of reasons and it is appreciated that young people are more likely to contact adults using ‘texting’ in times of distress. Young people should only be given the number of the official Home mobile and should not be given personal contact details of staff. Similarly, staff should not have contact with young people via Social Networking sites.
Staff are not permitted to take pictures of young people or the Home using mobile phones. Home mobile phones will be monitored by the Registered Home / Deputy Manager to ensure they are being used appropriately and within safeguarding boundaries.
Any breach of appropriate usage may result in disciplinary / safeguarding procedures being followed.
The home should draw up a set of internet rules, which should set clear boundaries and expectations for children in the home. These could include:
- Time limits;
- The type of sites or specific sites that the young person is permitted or not permitted to use;
- Agreement to explain or show carers what they are doing online at any time;
- Explanations of behaviour that is unacceptable e.g. bullying, gossiping;
- If the young person accesses social networking sites, information on how to ensure that privacy settings are appropriately set and discussion around staying safe online;
- What to do if inappropriate content is accessed or they are upset by anyone while online.
These rules should be reviewed and if necessary revised at regular intervals.
Staff need to be aware that children who have experienced past trauma or have low self-esteem can be more vulnerable to the dangers associated with the internet.
The role of staff in helping children to learn how to use the internet safely is extremely important and they must ask for support and/or further training if they lack confidence or knowledge in this area.
If staff have any concerns about a child’s online activities they should report it to the home's manager and their social worker.
Staff need to be aware that most mainstream Social Networking sites impose a minimum age limit of 13 on their membership. This includes Facebook. It is therefore not appropriate for children under 13 years old to use social networking sites which are also used by adults.
Prohibiting young people from using social networking sites in the home is not realistic. A more effective way of helping to keep children safe when using social networking sites is to:
- Ensure young people set their privacy settings appropriately;
- Pay attention to what information the young person is posting; and
- Encourage young people to share their social networking experiences with an appropriate adult.
Young people who wish to post images of themselves on websites must be made aware of the risks involved. A similar approach should be taken around the use of webcams.
The use of social media / electronic communication as a way of maintaining contact with family and friends should be outlined in the child’s Care Plan. Staff should support young people to use social media and electronic communication safely and offer advice on what a young person should do if they receive a message which is inappropriate or upsetting.
Where there are concerns about a child being groomed, exposed to pornographic material or contacted by someone inappropriately, via the internet or other ICT tools like a mobile phone, referrals should be made to the Police and to Children's social care.
The Serious Crime Act (2015) introduced an offence of sexual communication with a child. This applies to an adult who communicates with a child and the communication is sexual or if it is intended to elicit from the child a communication which is sexual and the adult reasonably believes the child to be under16 years of age. The Act also amended the Sex Offences Act 2003 so it is now an offence for an adult to arrange to meet with someone under 16 having communicated with them on just one occasion (previously it was on at least two occasions).
Due to the nature of this type of abuse and the possibility of the destruction of evidence, the referrer should first discuss their concerns with the Police and Children's social care before raising the matter with the family. This will enable a joint decision to be made about informing the family and ensuring that the child's welfare is safeguarded.
All such reports should be taken seriously. Most referrals will warrant a Strategy Discussion to determine the course of further investigation or enquiry. Intervention should be continually under review if further evidence comes to light.
Where there are concerns in relation to a child's exposure to extremist materials, the child's school may be able to provide advice and support: all schools are required to identify a Prevent Single Point of Contact (SPOC) who is the lead for safeguarding in relation to protecting individuals from radicalisation and involvement in terrorism.
Suspected online terrorist material can be reported through www.gov.uk/report-terrorism. Content of concern can also be reported directly to social media platforms – see Safety Features on Social Networks.
When communicating via the internet, young people tend to become less wary and talk about things far more openly than they might when communicating face to face.
Both male and female adults and some young people may use the internet to harm children. Some do this by looking at, taking and/or distributing photographs and video images on the internet of children naked, in sexual poses and/or being sexually abused.
Children and young people should be supported to understand that when they use digital technology they should not give out personal information, particularly their name, address or school, mobile phone numbers to anyone they do not know or trust: this particularly includes social networking and online gaming sites. If they have been asked for such information, they should always check with their parent or other trusted adult before providing such details. It is also important that they understand why they must take a parent or trusted adult with them if they meet someone face to face whom they have only previously met on-line.
Children and young people should be warned about the risks of taking sexually explicit pictures of themselves and sharing them on the internet or by text.
Each premises has separate WIFI Connectivity for Employees and residents/visitors and this segregation MUST be adhered to at all times.
Under NO circumstances are residents/visitors to be given access to the Employees network which is currently identified as Prospects User.
The designated Residents/Visitors WIFI is identified as H2I Guest.
Restricted access has been enabled on all provided networks to include filtering of pornographic, extremist and gambling websites.
The H2I Guest network provides the Site Manager in consultation with the Head of Risk & Compliance with the opportunity to arrange for time restrictions to be applied and the following parameters MUST be adhered as a maximum;
Monday to Thursday 1200 – 2200
Friday 1200 – 2300
Saturday 0800 – 2300
Sunday 0800 - 2200
A Survey completed in 2016 of 2,750 11- to 18-year-olds found one in 10 admitted checking their mobile phones for notifications at least 10 times a night.
The poll was carried out by Digital Awareness UK and the Headmasters' and Headmistresses' Conference.
The organisations warn night-time usage of mobiles means pupils are coming to school tired and unable to concentrate.
They recommend having a "digital detox" and putting mobile devices away for 90 minutes before lights-out or keeping them out of the bedroom.
See: UK Safer Internet website and CEOP, ThinkuKnow website.
Behaviour that is illegal if committed offline is also illegal if committed online. It is recommended that legal advice is sought in the event of an online issue or situation. The following legislation may apply:
Sending by means of the Internet a message or other matter that is grossly offensive or of an indecent, obscene or menacing character; or sending a false message by means of or persistently making use of the Internet for the purpose of causing annoyance, inconvenience or needless anxiety is guilty of an offence liable, on conviction, to imprisonment. This wording is important because an offence is complete as soon as the message has been sent: there is no need to prove any intent or purpose.
Malicious Communications Act 1988
It is an offence to send an indecent, offensive, or threatening letter, electronic communication or other article to another person.
It is an offence to send a message or other matter that is grossly offensive or of an indecent, obscene or menacing character. It is also an offence to send a message that is intended to cause annoyance, inconvenience or needless anxiety to another that the sender knows to be false.
Criminal Justice and Public Order Act 1994
This defines a criminal offence of intentional harassment, which covers all forms of harassment, including sexual. A person is guilty of an offence if, with intent to cause a person harassment, alarm or distress, they:
- Use threatening, abusive or insulting words or behaviour, or disorderly behaviour; or
- Display any writing, sign or other visible representation, which is threatening, abusive or insulting, thereby causing that or another person harassment, alarm or distress.
Racial and Religious Hatred Act 2006
This Act makes it a criminal offence to threaten people because of their faith, or to stir up religious hatred by displaying, publishing or distributing written material which is threatening. Other laws already protect people from threats based on their race, nationality or ethnic background.
Protection from Harassment Act 1997
A person must not pursue a course of conduct, which amounts to harassment of another, and which he knows or ought to know amounts to harassment of the other. A person whose course of conduct causes another to fear, on at least two occasions, that violence will be used against him is guilty of an offence if he knows or ought to know that his course of conduct will cause the other so to fear on each of those occasions.
Protection of Children Act 1978
It is an offence to take, permit to be taken, make, possess, show, distribute or advertise indecent images of children in the United Kingdom. A child for these purposes is a anyone under the age of 18. Viewing an indecent image of a child on your computer means that you have made a digital image. An image of a child also covers pseudo-photographs (digitally collated or otherwise). A person convicted of such an offence may face up to 10 years in prison.
The offence of grooming is committed if you are over 18 and have communicated with a child under 16 on one occasion (including by phone or using the Internet) it is an offence to meet them or travel to meet them anywhere in the world with the intention of committing a sexual offence. Causing a child under 16 to watch a sexual act is illegal, including looking at images such as videos, photos or webcams, for your own gratification. It is also an offence for a person in a position of trust to engage in sexual activity with any person under 18, with whom they are in a position of trust. (Typically, teachers, social workers, health professionals, connexions staff fall in this category of trust.) Any sexual intercourse with a child under the age of 13 commits the offence of rape.
This Act makes it a criminal offence to stir up racial hatred by displaying, publishing or distributing written material which is threatening. Like the Racial and Religious Hatred Act 2006 it also makes the possession of inflammatory material with a view of releasing it a criminal offence.
Obscene Publications Act 1959 and 1964
Publishing an "obscene" article is a criminal offence. Publishing includes electronic transmission.
The Act introduces a new offence of sexual communication with a child. This would criminalise an adult who communicates with a child for the purpose of obtaining sexual gratification, where the communication is sexual or if it is intended to elicit from the child a communication which is sexual and the adult reasonably believes the child to be under 16.
Last Updated: June 24, 2024
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